팟캐스트 NPR ECONOMY Got tipping rage? This barista reveals what it's like to be behind the tip screen
The rise of so-called tipflation has consumers fuming. *push back against (잘못이라고 생각하는 것)~에 대해 반박하다/밀쳐내다, ~에 맞서 인정하지 않고 막으려 하다 People are pushing back against the social pressure of tipping. He got his first job as a barista in 2010. It was just a way to make rent. So passionate that 10 years later, he is still working there. I've become kind of a nerd about it. *verboten[vərbóutn] (법률·당국에 의해) 금지된 (것) It's verboten to say out loud anything about tipping. +) Downloads of any kind are strictly verboten where I work. What do you expect me to respond to? *subsidy [ˈsʌbsədi] (국가·기관이 제공하는) 보조금[장려금] Here's where we get to this moment we're having in tipping. With inflation happening across the economy, businesses are dealing with rising costs. There's a lot of pressure to keep prices low for frugal customers. *volatile [ˈvɑːlətl] 변덕스러운, (금방이라도 급변할 듯이) 불안한 (=unstable) Tip is volatile that totally relies on the whims and moods of customers. Tipping is presented as a choice, a thank-you for great service. *baked in 내장/장착되어 있는, 이미 안에 포함되어 있는 *as a baked-in part of workers pay 급여의 부분으로 포함되어 있는 것으로서 it is already baked in the cake = it is no use crying over spilt water. *wrap one's head around (힘들고 어렵지만) 이해하다. 이해하고 받아들일 방법을 찾다 I cannot even wrap my head around the idea of even just making 30- or $40,000 a year. *be in line with ~와 일치하다, ~와 비슷하다 -similar to, or at the same level as something +) The company's results are in line with stock market expectations. +) We're seeking a raise that's in line with inflation. Roughly half of Schenker's customers tip, which is in line with the national average. *demoralize 사기를 꺾다 의기소침하게 만들다 =dishearten
The rise in tipping has many customers fuming, but one worker who depends on tips says most customers misunderstand what they are — and shares what it feels like when people don't tip.